Our cancellation policy allows for a 100% refund when cancelling seven days prior to your zipline tour. Guests that cancel at least three days prior to the tour receive a gift certificate for a future visit within 60 days of the original booking date. Guests that cancel within 72 hours of the scheduled tour or do not arrive on time forfeit their reservation and deposit. Please arrive on time and ready to have fun!
If you have any questions about our cancellation policy or dress code requirements of closed-toed shoes and comfortable clothes, please feel free to contact us for clarification. We want to provide the most exciting aerial zipline adventure to every guest!